Got A Bone To Pick With Hydro One?

New Complaint Process For Ontario Power Utility

If you’ve got a gripe with Hydro One, now you’ve got a place to go. Hydro One Ombudsman Fiona Crean today opened her office for complaints about the provincial utility. The new Ombudsman, who reports directly to the Hydro One Board, says she made the move to focus on delivering fairness. She will also use these complaints to investigate systemic issues within the utility. Complainants can either call the Hydro One Ombudsman office at 1-844-608-8756 or visit their website to get more information about filing a complaint.